Surf as long as you want.
• Internet flat rate
• up to 6016 kbps download speed
• TKS e-mail account including webmail
preconfigured modem, easy setup
Getting online is easy.
With preconfigured hardware from TKS, it's now easier than ever to get set up:
Tech support in English.
If you get stuck and need some help, expert technical support is only a phone call away.
NOTE: Surf'n'Talk is also available in locations where the maximum bandwidth may be lower than 6016 kbps. The same terms and conditions apply, only the overall Internet performance may be affected.
Talk longer with free calls to your home country 24/7.
Where do you call home?
• USA
• United Kingdom
• Puerto Rico
• Venezuela
• Malaysia
• China
Flat rates to other countries are available.
Standard phone features
Our standard phone features put you in control and can help you save time, protect your privacy and help you from missing those important calls.
• caller ID
• voice mail
• call waiting
• call forwarding
• wake-up call
• block caller ID / anonymous calling
• cost control / limit warning
Options
• add a second telephone line and number
• various flat rates and discounted calling plans
Flat rate is for voice calls only. A minutely surcharge applies to all mobile phone networks (except to the USA) and to premium service numbers.
USA: all 50 states, not including U.S. territories or possessions.
UK: includes Northern Ireland, Channel Islands, and Island of Man.
Q: Is it really € 0.00 per minute to call my “home country”? What's the catch?
A: There’s no catch, call all you want to your selected “home country” for 0 cent per minute 24/7 with Surf'n'Talk.
The flat rate is for voice calls, not for faxes or data connections, and applies to calls made to fixed networks (landlines). A surcharge does apply to calls to mobile phone networks with the exception of the U.S.A. where cell phone calls are charged as a “standard” phone connection.
Q: How long is the contract and what happens if I have to cancel early?
A: With Surf‘n’Talk there’s no minimum contract duration. Keep your service as long as you like, cancel at your convenience - no “early cancellation” fees or charges apply.
Q: Is Surf'n'Talk available everywhere?
A: Surf'n'Talk is available Germany wide wherever DSL is feasible, and also at Caserme Ederle in USAG Vicenza.
TIP: On select U.S. military installations, Surf‘n’Talk is also available over TKS’s high-speed cable TV network.
Q: What hardware do I need?
A: You’ll need a preconfigured modem-router supplied by TKS and a standard analog telephone. To start surfing the web and making calls, all you need to do is connect your computer and telephone - that it! The hardware is programmed to automatically initialize your service.
TIP: Wireless routers are also available.
Q: Can I get a second telephone line and number?
A: Yes, a second telephone line with its own separate number can be requested at any time.
Q: What happens if there is just no DSL where I live?
A: In the rare case that DSL is technically not feasible at your address, TKS will notify you in writing of the available options.