Mobile Phone Services

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Q: What are the minute rates for prepaid cell phones?

Q: How do I check my TKSMobile! voicemail? Is it free of charge?

Q: What kind of mobile phone services are available?

Q: How do I load more prepaid credit or check the current balance?

Q: Can I use the cell phone that I brought with me from the United States?

Q: Can I change my cell phone to English?

Q: What is TKSMobile!, is it the same as T-Mobile?

Q: What cell phone is less expensive? Higher quality?

Q: How long of a contract do I have to sign for a contract phone?

Q: Is there a fee if I terminate my service before my contract expires?

Q: Will I be able to use my phone in other countries? How can I find out how much these calls will cost?

Q: My contract mobile phone has been stolen, what should I do?

Q: Can I have more than one TKSMobile! phone in my name?

Q: Can I rent a phone for a short time while I am here?

Q: Is one type of cell phone service more convenient than others?

Q: Where do I pay my cell phone bill?

Q: Where can I sign-up for TKSMobile! and what do I need?

Q: If I buy a contract phone, can I upgrade?

Q: With prepaid cards, what denominations are available?

Q: Will my phone’s instruction manual be in German? Can I get one in English?

Q: How hard is it to get credit approval for a contract phone?

Q: I need a mobile phone but would like to budget my usage. Are there phones that provide this service?

Q: How do I choose the mobile phone that is right for me?

Q: If I buy a prepaid cell phone do I have a monthly fee?

Q: My cell phone has been sent for repair, but I am expecting some important calls. Is it possible to get a loaner-phone in the meantime?

Q: Where do I bring my phone for repair?

Q: Who do I call if I have cell phone billing questions?

Q: I only need a phone for emergencies, what’s recommended?