Residential Phone Services
Q: Does TKS have an on-line payment service?
Q: What is the T-Net box and how do I use it?
Q: How many phone jacks are turned on at the house/apartment?
Q: How long will it take to get connected?
Q: Can I pay my telephone bill at the TKSShop?
Q: Can I surf and talk at the same time with DSL?
Q: What can I do if I want the phone downstairs and the computer upstairs?
Q: How can I get my residential phone connected?
Q: Can I make a credit card payment over the phone?
Q: Where can I pay my TKSSnap! Bill?
Q: Where can I pay the last Telekom bill? Who can I call for billing problems with my German bills?
Q: If I am away, can I mail you a $-check?
Q: Can I connect more than one computer with DSL?
Q: What are 0900 numbers? Why should I consider blocking them? How much does it cost?
Q: If DSL is not available, is there any other option with a flat rate?
Q: I signed up originally at a TKS office, so why can't I pay my bill or get service from you now?
Q: Is ISDN/DSL available everywhere?
Q: What do I have to do to change my phone bills to English?
Q: What is a preliminary final bill (PFB)? Why do I have to pay it up front?
Q: What can I do if I don't receive my bills on time or not at all?
Q: What equipment is required for ISDN/DSL?
Q: Does TKS offer a payment plan?
Q: My bills are in German. Can you change them to English?
Q: What will I need to get started?
Q: What can I do if I paid my TKSSnap! bill at the bank but the money never showed up on my account?
Q: Will my bill be itemized in English?
Q: What do I have to do to cancel my phone service?
Q: Can I keep my phone service while I’m deployed?
