TKS

TKS shops – Sales. Service. Support.

UPDATED: 2020.06.03

TKS shops are open and we look forward to serving you! Please note that in most locations new hours of operation are in effect and may be subject to change without prior notice. Our on-post locations in Sembach and Landstuhl are still temporarily closed.

  • Guidelines for existing customers

    At this time we would like to ask all of our valued customers to visit a TKS shop only when absolutely necessary. For example if you need to pick up or return hardware, or if you need to purchase a new phone or SIM card.

    • In person bill payments will not be accepted at this time.
      We ask that you continue to make all of your payments online utilizing our myTKS customer portal, or through other payment channels such as your local bank.
    • Routine service-related questions will not be handled at the shop.
      Instead, please contact the TKS customer service hotline. We have deployed additional resources and personnel to provide remote assistance and support.

    We would like to thank all of our customers, and the entire military community, for your understanding and continued support during these challenging times.

TKS shop locations

Baumholder | OPEN
Exchange, Smith Barracks, Bldg. 8401-D
Concession Arcade
Tue - Fri: 10:00 - 18:00
Sat: 10:00 - 17:00

Böblingen | OPEN
Panzer Shopping Mall
Mon - Sat: 10:00 - 17:00

Grafenwöhr | OPEN - BY APPOINTMENT ONLY
Exchange, Tower Barracks, Bldg. 700
Mon, Wed, Fri: 10:00 - 18:00
Call during open hours to book an appointment
tel: 0631 3522 551

Hohenfels | OPEN - BY APPOINTMENT ONLY
Main Exchange, Nainhof, Bldg. 3
Mon, Wed, Fri: 10:00 - 18:00
Call during open hours to book an appointment
tel: 0631 3522 552

Illesheim | OPEN
Storck Barracks, Bldg. 6508
Tue, Thu: 11:00 - 17:00

Landstuhl | temporarily closed
U.S. Army Hospital, Bldg. 3776
Mon - Fri: 9:00 - 17:00

Landstuhl OFF-BASE | OPEN
Kabel Deutschland Kompetenz-Zentrum
Kaiserstr. 30, Landstuhl
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 13:00

Ramstein | OPEN
KMCC Exchange Mall, ground floor
Mon - Sun: 10:00 - 18:00

Sembach | temporarily closed
Sembach Express, Bldg. 147
Wed - Fri: 10:00 - 18:00

Spangdahlem | OPEN
Exchange Mall, Bldg. 570
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 17:00

Urlas | OPEN
Exchange Mall, Bldg. 8134
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 16:00

Vilseck | OPEN - BY APPOINTMENT ONLY
PX Mall, Rose Barracks, Bldg. 2203
Mon, Wed, Fri: 10:00 - 18:00
Call during open hours to book an appointment
tel: 0631 3522 553

Wiesbaden | OPEN
Hainerberg Exchange Mall
Mon - Sun: 10:00 - 18:00

Vicenza, Italy | OPEN
Caserme Ederle, Bldg. 305
next to the barbershop
Mon - Fri: 09:00 - 15:00

Exchanges Europe: get easyTV here

United Kingdom
RAF Lakenheath Main Exchange
Boston Dr., Bldg 998

RAF Mildenhall Main Exchange
RAF Mildenhall, Bldg. 163

Belgium
Chievres Exchange
7870 Lens, Chievres

Netherlands
Brunssum Troop Store
Bldg. 8, Kranenpool 3, Brunssum

Italy
Aviano Main Exchange
Via Pionieri Dell’Aria, 139 Bldg 1411

Livorno-Camp Darby Exchange
Bldg 725, Camp Darby

Vicenza Main Exchange
Via Aldo Moro, Bldg 302 (Caserma Ederle)

Turkey
Incirlik Main Exchange
Bldg. 3595, Incirlik

  • 1Standard dialing rates to the German fixed network apply.

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