TKS shops – Sales. Service. Support.

UPDATED: 2021.01.07

Shop reopenings and new hours of operation

TKS shops are reopening on a limited basis and we look forward to serving you. Please note that due to continued safety and health concerns, our hours of operation have been modified and are subject to change.

Guidelines for our customers

At this time we would like to ask all of our valued customers to visit a TKS shop only when absolutely necessary. According to the host nation regulations only signups, cancellations, hardware returns and repairs are possible at this time.

  • In person bill payments will not be accepted at this time.
    We ask that you continue to make all of your payments online utilizing our myTKS customer portal, or through other payment channels such as your local bank.
  • Routine service-related questions will not be handled at the shop.
    Instead, please contact the TKS customer service hotline. We have deployed additional resources and personnel to provide remote assistance and support.

We would like to thank all of our customers, and the entire military community, for your understanding and continued support during these challenging times.

TKS Customer Service | remote assistance
+49 631 3522 499

TKS signup line
Call us and sign up for TKS services over the phone, or request a callback.

Learn more

TKS shops


Exchange, Smith Barracks, Bldg. 8401-D
Concession Arcade
Mon - Sat: 09:00 - 17:00

Panzer Shopping Mall
Mon - Sat: 10:00 - 18:00

Exchange, Tower Barracks, Bldg. 700
Mon - Sat: 10:00 - 18:00

Main Exchange, Nainhof, Bldg. 3
Mon - Fri: 09:00 - 17:00

Storck Barracks, Bldg. 6508
Tue - Thu: 10:00 - 18:00

Landstuhl | temporarily closed
U.S. Army Hospital, Bldg. 3776
Mon - Fri: 9:00 - 17:00

KMCC Exchange Mall, ground floor
Mon - Sat: 10:00 - 18:00

Sembach | temporarily closed
Sembach Express, Bldg. 147
Wed - Fri: 10:00 - 18:00

Exchange Mall, Bldg. 570
Mon - Fri: 10:00 - 18:00
Sat: 11:00 - 17:00

Exchange Mall, Bldg. 8134
Mon - Fri: 10:00 - 18:00

PX Mall, Rose Barracks, Bldg. 2203
Mon - Fri: 10:00 - 18:00

Hainerberg Exchange Mall
Mon - Sun: 10:00 - 18:00


Caserme Ederle, Bldg. 305
next to the barbershop
Mon - Fri: 09:00 - 15:00

Exchanges Europe: get easyTV here


RAF Lakenheath Main Exchange
Boston Dr., Bldg 998

RAF Mildenhall Main Exchange
RAF Mildenhall, Bldg. 163


Chievres Exchange
7870 Lens, Chievres


Brunssum Troop Store
Bldg. 8, Kranenpool 3, Brunssum


Aviano Main Exchange
Via Pionieri Dell’Aria, 139 Bldg 1411

Livorno-Camp Darby Exchange
Bldg 725, Camp Darby

Vicenza Main Exchange
Via Aldo Moro, Caserma Ederle, Bldg 302


Incirlik Main Exchange
Bldg. 3595, Incirlik

  • 1Standard dialing rates to the German fixed network apply.

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