TKS

TKS shops – Sales. Service. Support.

UPDATED: 2021.01.07

Shop reopenings and new hours of operation

TKS shops are reopening on a limited basis and we look forward to serving you. Please note that due to continued safety and health concerns, our hours of operation have been modified and are subject to change.

Guidelines for our customers

At this time we would like to ask all of our valued customers to visit a TKS shop only when absolutely necessary. According to the host nation regulations only signups, cancellations, hardware returns and repairs are possible at this time.

  • In person bill payments will not be accepted at this time.
    We ask that you continue to make all of your payments online utilizing our myTKS customer portal, or through other payment channels such as your local bank.
  • Routine service-related questions will not be handled at the shop.
    Instead, please contact the TKS customer service hotline. We have deployed additional resources and personnel to provide remote assistance and support.

We would like to thank all of our customers, and the entire military community, for your understanding and continued support during these challenging times.


TKS Customer Service | remote assistance
+49 631 3522 499
service@tkscable.com

TKS signup line
Call us and sign up for TKS services over the phone, or request a callback.

Learn more


TKS shops

GERMANY

Baumholder 
Exchange, Smith Barracks, Bldg. 8401-D
Concession Arcade
Mon - Sat: 09:00 - 17:00

Böblingen
Panzer Shopping Mall
Mon - Sat: 10:00 - 18:00

Grafenwoehr
Exchange, Tower Barracks, Bldg. 700
Mon - Sat: 10:00 - 18:00

Hohenfels
Main Exchange, Nainhof, Bldg. 3
Mon - Fri: 09:00 - 17:00

Illesheim
Storck Barracks, Bldg. 6508
Tue - Thu: 10:00 - 18:00

Landstuhl | temporarily closed
U.S. Army Hospital, Bldg. 3776
Mon - Fri: 9:00 - 17:00

Ramstein
KMCC Exchange Mall, ground floor
Mon - Sat: 10:00 - 18:00

Sembach | temporarily closed
Sembach Express, Bldg. 147
Wed - Fri: 10:00 - 18:00

Spangdahlem
Exchange Mall, Bldg. 570
Mon - Fri: 10:00 - 18:00
Sat: 11:00 - 17:00

Urlas
Exchange Mall, Bldg. 8134
Mon - Fri: 10:00 - 18:00

Vilseck
PX Mall, Rose Barracks, Bldg. 2203
Mon - Fri: 10:00 - 18:00

Wiesbaden
Hainerberg Exchange Mall
Mon - Sun: 10:00 - 18:00

 
ITALY

Vicenza
Caserme Ederle, Bldg. 305
next to the barbershop
Mon - Fri: 09:00 - 15:00

Exchanges Europe: get easyTV here

UNITED KINGDOM

RAF Lakenheath Main Exchange
Boston Dr., Bldg 998

RAF Mildenhall Main Exchange
RAF Mildenhall, Bldg. 163

BELGIUM

Chievres Exchange
7870 Lens, Chievres

NETHERLANDS

Brunssum Troop Store
Bldg. 8, Kranenpool 3, Brunssum

ITALY

Aviano Main Exchange
Via Pionieri Dell’Aria, 139 Bldg 1411

Livorno-Camp Darby Exchange
Bldg 725, Camp Darby

Vicenza Main Exchange
Via Aldo Moro, Caserma Ederle, Bldg 302

TURKEY

Incirlik Main Exchange
Bldg. 3595, Incirlik

  • 1Standard dialing rates to the German fixed network apply.

We use cookies to improve this website and display offers of interest to you. Learn more.