TKS shops – Sales. Service. Support.
UPDATED: 2020.07.31
TKS shops are open and we look forward to serving you! New hours of operation are in effect in some locations, TKS shops in Sembach and Landstuhl are still temporarily closed.
Stay vigilant, stay safe!
DOD health and safety guidelines are in effect at all TKS locations. Therefore we ask that you wear an approved face mask at all times, and before entering, please await instructions from your local TKS shop staff.
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Planning your shop visit
Due to the coronavirus pandemic, we ask that existing customers drop-in to their local TKS shop only when truly necessary. For example if you need to pick up or return hardware, or if you would like to purchase a new phone or SIM card.
- In person bill payments will not be accepted at this time.
We ask that you continue to make all of your payments online utilizing our myTKS customer portal, or through other payment channels such as your local bank. - Routine service-related questions will not be handled at the shop.
Instead, please contact the TKS customer service hotline. We have deployed additional resources and personnel to provide remote assistance and support.
We would like to thank all of our customers, and the entire military community, for your understanding and continued support during these challenging times.
- In person bill payments will not be accepted at this time.
TKS shop locations
Baumholder
Exchange, Smith Barracks, Bldg. 8401-D
Concession Arcade
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 17:00
Böblingen
Panzer Shopping Mall
Mon - Sat: 10:00 - 18:00
Sun: 11:00 - 17:00
Grafenwoehr
Exchange, Tower Barracks, Bldg. 700
Mon - Sat: 10:00 - 19:30
Sun: 11:00 - 17:00
Hohenfels
Main Exchange, Nainhof, Bldg. 3
Mon - Fri: 10:00 - 18:00
Illesheim
Storck Barracks, Bldg. 6508
Tue - Thu: 10:00 - 18:00
Landstuhl | temporarily closed
U.S. Army Hospital, Bldg. 3776
Mon - Fri: 9:00 - 17:00
Landstuhl OFF-BASE
Kabel Deutschland Kompetenz-Zentrum
Kaiserstr. 30, Landstuhl
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 13:00
Ramstein
KMCC Exchange Mall, ground floor
Mon - Sat: 10:00 - 19:00
Sun: 10:00 - 18:00
Sembach | temporarily closed
Sembach Express, Bldg. 147
Wed - Fri: 10:00 - 18:00
Spangdahlem
Exchange Mall, Bldg. 570
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 17:00
Urlas
Exchange Mall, Bldg. 8134
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 16:00
Vilseck
PX Mall, Rose Barracks, Bldg. 2203
Mon - Fri: 10:00 - 18:00
Sat: 11:00 - 18:00
Wiesbaden
Hainerberg Exchange Mall
Mon - Sat: 10:00 - 19:00
Sun: 10:00 - 18:00
Vicenza, Italy
Caserme Ederle, Bldg. 305
next to the barbershop
Mon - Fri: 09:00 - 15:00
Exchanges Europe: get easyTV here
United Kingdom
RAF Lakenheath Main Exchange
Boston Dr., Bldg 998
RAF Mildenhall Main Exchange
RAF Mildenhall, Bldg. 163
Belgium
Chievres Exchange
7870 Lens, Chievres
Netherlands
Brunssum Troop Store
Bldg. 8, Kranenpool 3, Brunssum
Italy
Aviano Main Exchange
Via Pionieri Dell’Aria, 139 Bldg 1411
Livorno-Camp Darby Exchange
Bldg 725, Camp Darby
Vicenza Main Exchange
Via Aldo Moro, Bldg 302 (Caserma Ederle)
Turkey
Incirlik Main Exchange
Bldg. 3595, Incirlik
- 1Standard dialing rates to the German fixed network apply.