TKS shops – Sales. Service. Support.
UPDATED: 2021.06.06
TKS shops are open on a limited basis and we look forward to serving you. Please note that due to continued safety and health concerns, our hours of operation have been modified and are subject to change. For mobile phone and hardware purchases, please coordinate your shop visit using our free call and collect service.
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General guidelines
General guidelines
At this time we would like to ask all of our valued customers to visit a TKS shop only when absolutely necessary. According to the host nation regulations only signups, call and collect purchases, cancellations, hardware returns and repairs are possible at this time.
- In person bill payments cannot be accepted at this time.
We ask that you continue to make all of your payments online utilizing our myTKS customer portal, or through other payment channels such as your local bank. - Routine service-related questions will not be handled at the shop.
Instead, please contact the TKS customer service hotline. We have deployed additional resources and personnel to provide remote assistance and support.
We would like to thank all of our customers, and the entire military community, for your understanding and continued support during these challenging times.
- In person bill payments cannot be accepted at this time.
Get remote assistance now
TKS Customer Service | Tech Support
Call us any time if have questions about your TKS services or if you need technical assistance: +49 631 3522 499
NEW! TKS signup line
Sign up for all of your services right over the phone with our TKS signup team, available Mon - Fri, 10:00 - 18:00 CET.
TKS shops
GERMANY
Baumholder
Exchange, Smith Barracks, Bldg. 8401-D
Concession Arcade
Mon - Sat: 09:00 - 17:00
Böblingen
Panzer Shopping Mall
Mon - Sat: 10:00 - 18:00
Grafenwoehr
Exchange, Tower Barracks, Bldg. 700
Mon - Sat: 10:00 - 19:30
Hohenfels
Main Exchange, Nainhof, Bldg. 3
Mon - Fri: 09:00 - 17:00
Illesheim
Storck Barracks, Bldg. 6508
Tue - Thu: 10:00 - 18:00
Ramstein
KMCC Exchange Mall, ground floor
Mon - Sat: 10:00 - 19:00
Sun: 10:00 - 18:00
Spangdahlem
Exchange Mall, Bldg. 570
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 17:00
Urlas
Exchange Mall, Bldg. 8134
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 16:00
Vilseck
PX Mall, Rose Barracks, Bldg. 2203
Mon - Fri: 10:00 - 18:00
Sat: 10:00 - 17:00
Wiesbaden
Hainerberg Exchange Mall
Mon - Sat: 10:00 - 19:00
Sun: 10:00 - 18:00
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ITALY
Vicenza
Caserme Ederle, Bldg. 305
next to the barbershop
Mon - Fri: 09:00 - 15:00
Exchanges Europe: get easyTV here
UNITED KINGDOM
RAF Lakenheath Main Exchange
Boston Dr., Bldg 998
RAF Mildenhall Main Exchange
RAF Mildenhall, Bldg. 163
BELGIUM
Chievres Exchange
7870 Lens, Chievres
NETHERLANDS
Brunssum Troop Store
Bldg. 8, Kranenpool 3, Brunssum
ITALY
Aviano Main Exchange
Via Pionieri Dell’Aria, 139 Bldg 1411
Livorno-Camp Darby Exchange
Bldg 725, Camp Darby
Vicenza Main Exchange
Via Aldo Moro, Caserma Ederle, Bldg 302
TURKEY
Incirlik Main Exchange
Bldg. 3595, Incirlik
- 1Standard dialing rates to the German fixed network apply.