easyConnect telephone and internet service
Feel closer to home with easyConnect.
- no annual service contract
- up to 200 Mbps download1
- flat-rate internet with unlimited data
- free USA calls 24/7
- VAT forms accepted, save 19%
- English billing & customer service
- free 24-hour tech support hotline
- Available Germany-wide, off-base and on-base.
Is it really €0.00 per minute to call my “home country”? What's the catch?
There’s no catch, call all you want to your selected “home country” for 0 cent per minute 24/7 with easyConnect. The flat rate applies to voice calls to landlines, not for faxes or data connections. Please note that calls to USA cellphones and USA toll-free numbers are also free of charge, however calls to wireless networks in other countries (e.g. UK) are not included in the flat rate.
How long is the service contract?
With easyConnect there’s no minimum contract duration. Keep your service as long as you like and cancel at your convenience.
Where is easyConnect available?
easyConnect is available Germany wide both off-base and on-base, and also at Caserme Ederle in the USAG Vicenza.
What hardware do I need?
You’ll need a preconfigured modem-router supplied by TKS and a standard analog telephone. To start surfing the web and making calls, all you need to do is connect your computer and telephone - that's it! The hardware is programmed to automatically initialize your service.
What happens if there is just not enough bandwidth where I live?
TKS will inform you in writing of all the potential options available at your address.
- 1200 Mbps where technically feasible, other speeds are available. VAT exemption is exclusively for DoD entitled personnel in combination with the submission of VAT forms.
- 2Standard fixed-network dialing rates apply, a free call from the TKS fixed network.