TKS

Data protection & TV

You would like to experience great TV and would like to know how we use your personal data to this end? Here is a detailed explanation.

easyTV general

You are a TV customer or are keen to become a customer? In relation to all TV products, we will primarily use your customer data in order to fulfil the contract entered into with you. This includes sending you letters and activating the right products for you. Personal data such as name, address and chosen products are known as your inventory data. In order to troubleshoot any disruptions to your reception we also store technical data regarding signal quality, errors and diagnoses regarding your connection. This is your personal usage data.

easyTV flex features

You would like to use easyTV flexibly? If so, we will use your personal data such as settings, device information, planned and stored recordings in order to deliver your content to you. If you use the features, you consent to this use of data. You may deactivate this data use at any time by clicking here. If you do this, however, you will no longer be able to use the easyTV flex features.

easyTV mobile

You would like to use easyTV on a PC, smartphone and tablet using the easyTV App? If so, we will use your personal data for the login, settings, device information, such as the MAC address, in order to allow you to use easyTV mobile. If you use the app you consent to this use of data. You may deactivate this data use at any time by clicking here. If you do this, however, you will no longer be able to use the easyTV App.

easyTV family plan

You would like to use easyTV at the same time as several other family members? If so, we will use your personal data such as device data and MAC addresses in order to deliver the streams to the various devices in accordance with the contract. If you order the family plan, you consent to this use of data. You may deactivate this data use at any time by clicking here. If you do this, however, you will no longer be able to use the easyTV family plan.

Your contact details for advertising purposes

You are our customer and have already acquired one of our products? If so, we will use your telephone number and your postal and email address to send you information via SMS, MMS, post and email for purposes of advice, advertising our own similar offers and market research. You may object to the use of your telephone number and addresses for this purpose at any time. It’s your choice how to do this: either write us a letter or use your data protection service online. You may access all contact details and other information regarding your data protection rights under “privacy dialog”.

Questions concerning our use of data?

You still have questions concerning our use of data? Then contact us!

Get in touch

Additional important topics concerning data privacy